Studio Policies
Tuition/Refund Policy
Tuition is due either upfront at the beginning of the semester or in monthly installments. Summer will have two installments due, Fall will have four, and Spring will have five. When registering for an entire session, you agree to pay each of these installments, regardless of attendance.
Our refund policy is as follows:
If you pay for the semester upfront and wish to remove your child mid-semester, our refund policy is that you will receive a refund for any MONTHS your child has not participated in. For example, suppose your child decides to stop class in mid-November. In that case, you will receive a refund for December, not November, as taking classes during November indicated a commitment to stay the entire month.
Additionally, we do NOT refund for individual classes missed. Any absence that is not directly caused by us is your responsibility**. As long as we have instructors on-site and a class available, your child can show up, and if you do not, we will not refund you your fee for that class. You are, of course, always welcome to make it up by attending another section of class.
For any mid-semester withdrawal, a $25 cancellation fee per child is applied after each season's add/drop date. This is because your child was using up a spot that could have been given to another child. If we refund you for a payment made in advance, we will take that out of your refund. Otherwise, your account will be charged separately.
We do not require a year-long commitment, so we ask that you commit to attending whatever session you sign up for. If you do not inform us in writing that you are withdrawing from the class, we have the right to charge you for the remaining months of the session. Any account that has not been paid off by the 15th of the month will incur a $5 late fee as long as it is delinquent up to $50 in late fees. Any account that is still unpaid one month after the session end date will be sent off to collections. All payments made online incur a 3.2% processing fee.
Weather/Make-Up Policies
We follow Chesterfield County Public Schools. If the school system is closed due to weather, so are we. This does not apply to minor holidays. If we cancel because of the weather, you can take a class on another day within the same level as make-up.
Behavior
Respect, Teamwork, Accountability, and Kindness are the four core values at Grace Arts. We ask that all parents and students follow these core values. Any negative situations could lead to dismissal from our program.
**We have two built-in snow days for the Fall and Spring sessions. These two days will be used before scheduling any make-up class.